Customer Care Representative Wanted ($18 an hour)

Acara Solutions is hiring Customer Care Representatives for our client in Williamsville, NY! This is a 100% remote opportunity. In this position, will be responsible for providing support and service to customers with a consultative sales approach.
Pay: $18/hr. + commission/incentives based on KPI's/goals met
Type: Contract to Direct
Hours: Candidates must have open availability Mon-Sun 6am-9:30pm as schedules can vary. Training is 2 weeks: M-F 8am-4:30pm.
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Job Duties/Responsibilities:

  • Answer incoming sales calls.
  • Assist customers in selecting products and services.
  • Close all sales calls and achieve KPI goals.
  • Offer top-notch service/solutions to the customer base.

Job RequirementsRequired Skills/Qualifications:

  • High School Diploma/GED.
  • 3+ years' sales experience.
  • Call center or high-volume phone experience.
  • Problem-solving and communication skills.
  • Proficient in the Microsoft Office Suite (Excel, Word, Outlook).

Preferred Skills / Qualifications:
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron?s strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

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