Senior Data Analyst

We’re always looking for new talent to join us in our mission to optimize time tracking. As one of the largest, award-winning, and top-selling app vendors in the Atlassian Ecosystem, we hire only the best and brightest.
What does Tempo do? We enable companies to grasp the true value of time and get meaningful insights into their operations. With our products, managers know exactly how their teams are spending their hours each day. From billing, to resource management, to cost tracking, we’re proud to give our customers data they can use. Lately we’ve been expanding into new ecosystems, most recently Zendesk. It’s an exciting time, with lots of innovation and growth on the horizon.
Our reach is wide: we’re happy to support more than 20,000 customers all over the world. We're looking for candidates to bring fresh perspectives to our team of 120 employees in Iceland, Canada and the USA.

Join us and discover the joy of building a product you love!

About the job

As the Senior Data Analyst you will be responsible to develop and deliver accurate and timely operational metrics and insights to support mission critical business operations including Finance, Marketing, Sales, Customer Success and Partnerships. You will work with key stakeholders and conduct in-depth analyses of operational performance, build and curate data visualizations and dashboards and prepare and deliver essential presentations to your internal stakeholder.

The role

  • Being accountable for the availability and delivery of our corporate metrics and KPIs.
  • Responsible for on-going development and maintenance of the budgeting and forecasting of the revenue cycle (bookings and revenue).
  • Ensuring that operational / SaaS metrics are accurate and refreshed on a timely basis.
  • Proactively identifying operational issues and notifying key stakeholders.
  • Helping identify new and supportive metrics and KPIs.
  • Capturing, organizing and prioritizing end user requirements and translating them into intuitive information solutions.
  • Collaboration with the Enterprise Data Architecture team to identify new data sources and data models required to feed our business intelligence tools.
  • Creating best-practice reports and dashboards based on comprehensive data mining, analysis, and visualization.
  • Administering our BI tool, including content organization and security access.
  • Converting insights into a story-telling format for all audiences.
  • Developing and maintaining protocols for handling, processing, and cleaning corporate data.
  • Administering our BI tool, including content organization and security access.
  • Helping define and maintain a durable information delivery structure and process.
  • Documenting the definition and lineage of metrics to create a corporate lexicon.
  • Participating in the continuous improvement of decision-making processes within the analytics team.
  • Performing various tasks on a daily basis at the request of the Director of Business
  • Intelligence.

The ideal candidate

  • Has a Bachelor’s degree in a quantitative field, preferably in Economics, Statistics, Mathematics, Data Science or Computer Science.
  • Has 5+ years of relevant experience in data analytics and/or business intelligence in a SaaS software company producing and analyzing SaaS business metrics and KPIs and financial forecasting models.
  • Has advanced knowledge of SQL and Excel.
  • Is proficient in visualizing data and building reports and dashboards.
  • Has experience producing and administering content using dashboarding/reporting tools such as Power BI, Data Studio, Tableau, Looker, etc.
  • Has experience with relational SQL and NoSQL databases, including Postgres, MongoDB, Bigtable, etc.
  • Has a profound understanding of data modelling concepts.
  • Experience using analytical data warehouses such as RedShift, BigQuery, and Snowflake is a strong asset.
  • Experience using Python and R is an asset.
  • Can clearly communicate technical information to a non-technical audience.
  • Can work independently and prioritize assignments to complete work in a timely manner, with minimal direction.
  • Hitting the ground running, confidently able to draw immediate insights and make recommendations on further improving metrics and information delivery to the company.
  • A proven work ethic that drives the desired results, with an excellent business acumen and excellent project management skills
  • Collaborating effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards.

What's in it for you?

  • Remote work!
  • Unlimited vacation!!
  • Great benefits plan including health, dental, vision and more
  • Great office spaces in Canada, Iceland and USA
  • Diverse and dynamic teams
  • Challenging and exciting work
  • An opportunity to have a real impact on our business
  • Free breakfast and snacks
  • A great range of social activities
  • And so much more!!
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