Work as a Child Support Specialist ($20.30 – $30.17 an hour)

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. (Download PDF reader)

Child Support Specialist
For all cases covered under Title IV-D of the Social Security Act, the Case Management Child Support Specialist opens and initiates cases, investigates to determine the correct legal action necessary to secure child support and continues action through to the entry of a child support order or closure of the IV-D case. This includes interviewing custodial parents receiving public assistance, locating absent parents, establishing paternity and initiating referrals for legal actions to the local Prosecuting Attorney or Friend of the Court Agency. The Child Support Specialist acts as a liaison between the local FIA office, PA, and FOC in matters pertaining to child support.

Reporting to Yul Johnson: Position Description
Reporting to Suzan Thomas: Position Description
Reporting to Cora Parker: Position Description

View the job specification at: http://www.michigan.gov/documents/ChildSupportSpecialist_12394_7.pdf (Download PDF reader)


To be considered for this position you must:

  • Apply for this position online via NEOGOV; click on “Apply” in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
  • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
  • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
  • Attach a cover letter.
  • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions (Download PDF reader)
Required Education and Experience

Education

Possession of a bachelor's degree with at least 30 semester (45 term) credits in one or a combination of the following human service areas: social welfare, social work, sociology, psychology, family ecology, family life education, community services, family and child development, guidance and counseling, criminal justice, gerontology, special education, education of the emotionally disturbed, or education of the gifted.Experience

Child Support Specialist 9
No specific type or amount is required.

Child Support Specialist 10
One year of professional experience involving child support collection actions equivalent to a Child Support Specialist 9.

Child Support Specialist P11
Two years of professional experience involving child support collection actions equivalent to a Child Support Specialist, including one year equivalent to a Child Support Specialist 10.Alternate Education and Experience

Child Support Specialist 9
Education level typically acquired through completion of high school and two years of experience as a Departmental Technician E9 in the Title IV-D child support program (including Friend of the Court, Prosecuting Attorney's Office, and the State Disbursement Unit) may be substituted for the education requirement.

OR

Possession of a Bachelor's degree in any major and at least one year of professional case management experience in the Title IV-D child support program (including Friend of the Court, Prosecuting Attorney's Office, and the State Disbursement Unit) may be substituted for the education requirement.Child Support Specialist 10

Possession of a Bachelor's degree in any major and at least two years of professional case management experience in the Title IV-D child support program (including Friend of the Court, Prosecuting Attorney's Office, and the State Disbursement Unit) may be substituted for the education and experience requirements.

Child Support Specialist P11

Possession of a Bachelor's degree in any major and at least three years of professional case management experience in the Title IV-D child support program (including Friend of the Court, Prosecuting Attorney's Office, and the State Disbursement Unit) may be substituted for the education and experience requirements.
Additional Requirements and Information

There are currently four Child Support Specialist vacancies. The position responsibilities are the same but the reporting manager may be different. The location of the position is working from home. Please note, the position may be required to travel to Lansing and Detroit for meetings approximately four times a year.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please contact Catherine Tuller at TullerC@michigan.gov.

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